Salesforce Integration
PRS Consulting Services offers specialized services to integrate your SFDC environment with surrounding internal and external systems. Leveraging our software product development expertise, web services expertise, and CRM domain expertise, we offer you professional consultation and work closely with you to determine the best approach.
Our SFDC Integration Maturity Assessment is the best first step toward increasing your team's Salesforce productivity and effectiveness. Our experienced SFDC integration team will help you identify your highest value integration opportunities and build a prioritized roadmap for meeting your objectives. Benefits of seamless integration between SFDC and your business systems include:
- More productive sales associates due to a reduction in administrative workload
- Faster and more accurate search results for your customer service team
- Sustained user experience excellence
- Increased revenue potential due to more accurate deal pricing
PRS Consulting Services can help you solve all of your Salesforce integration needs, some of which may include the following:
- Integration with EBS systems, such as Oracle EBS and SAP, to automatically generate an order in the ERP system from a quote in Salesforce, or to automatically update the master data environment
- CTI integration, enabling you to integrate with computer telephony systems such as Genesys and thereby route the right calls to the right agent
- LiveOps integration, giving your remote LiveOps team access to your full Salesforce functionality and detailed issue status information
- Integration with external data sources such as OneSource, equipping your sales staff with the information they need to close sales and meet their numbers
Our SFDC practice is supported by our Integration Center of Excellence and our 200-person integration team. With PRS Consulting Services you will receive a strategically designed, optimized and foresighted approach to system integration.
Contact us today to discuss your Salesforce integration needs.
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